How long before my customers receive their orders?
Cheap Sales Mall processes and ships orders within 1 to 2 business days of receipt. All orders are shipped via UPS (estimated time for delivery is 4-5 days), unless an alternate shipping method is specified. If an alternate method is chosen, delivery time will depend upon the type of shipping service you've specified and your location.


How do I know what the best selling items are?
Most of them are marked hot! Or go to our Best Sellers Category seen on the page here. This saves you a lot of guess work as to what sells most.

How much will my shipping costs be?
Shipping for our As Seen On TV items and all of our other products seen on our site, drop-shipping is free of charge ( which there are hundreds of them).

Can I track my orders?
We want to know exactly where your packages are as well? We email you a tracking number for all orders. We do not ship to P.O. Boxes or APO addresses. Once we ship your order, you can track it quickly and easily, by going to UPS.com (Remember, allow 2 days for us to ship your order before you try to track it.)

If I drop-ship an order to my customer, what type of packing slip will my customer receive?

The packing slip on a drop-shipped order will show your name (or company name) and address, the item numbers, and the quantities ordered.
No prices are shown, and Cheap Sales Mall’s name will NOT appear on the slip.

Will I receive a copy of the drop-ship invoice?
The confirmation of your order by email from us itemizing you order will be your invoice and it will have an invoice number to refer to it on it as well.

Will Cheap Sales Mall drop-ship C.O.D. orders to my customers?

No. When an order is sent C.O.D., the actual shipper's name must appear on the shipping documents. Since Cheap Sales Mall is the actual shipper, your customer would know who your supplier is.

Can I use a Post Office Box as my business address?

Yes, but a street address or a personal address is required for UPS Deliveries. Also, a street address can offer a higher degree of credibility and create a perception of stability. Use your home or apartment address if you can; use a Post Office Box only in addition to a street address. All UPS shipments must have a physical (street) address. (UPS does not deliver to P.O. boxes.) If you're currently shipping to a P.O. Box, please contact Cheap Sales Mall right away and change to a physical address.
Rush Delivery (UPS) will also not deliver to P.O. Boxes.

How can I have an order rush-shipped?

Rates are higher for UPS Rush Service, USPS Post Office boxes, and all shipments outside the continental U.S. Therefore, we encourage members to avoid using rush service and have goods shipped to a physical address rather than a P.O. Box whenever possible, to minimize freight costs.

I want to order more catalogs and other supply items. How do I do this?

Refer to the Supply Catalog found in your Cheap Sales Mall membership kit for the number of the item you wish to order. Then, check your confidential price list under that number to find the cost.

What about taxes?

All tax questions should be referred to your State Tax Board, due to varying laws state to state.

What about business licenses?
Due to varying laws from state to state, all questions pertaining to business licenses and permits should be referred to your local City Hall.

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